1. Keep Silent for starters - John 19:9, Prov 17:27-28, Isa 53:7
2. Think before you react - Prov 15:28, 29:20; James 1:19-20
3. Really Listen - Prov 18:2-23, 19:20, James 1:19
* Even if they are 95% wrong, look for the 5% of truth.
* You’ll find that many times it usually more than 5% truth.
4. Respond Gently - Prov 15:1, 16:21, 25:1-15
5. Agree - Matt 5:25, John 18:37
* with whatever is true (that 5%)
* in principle
* with the possibility of truth
6. Give caring feedback - John 19:11, Prov 15:1
7. Ask for more clarification - John 18:34, Matt 5:39-41
8. Avoid quarreling - Eph 4:31, Prov 17:14
9. Offer to help - Matt 5:40-41, Luke 6:27-28
10. Ask for forgiveness, If appropriate - 1 Sam 15:24-30, 25:28
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